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SMS Policy  

CEEN Campaigns

CEEN Campaigns is committed to ensuring responsible use of SMS messaging and maintaining the trust and privacy of our users. This SMS Policy outlines the standards and guidelines for sending SMS messages through CEEN Campaigns. By using our services, you agree to comply with this policy.

 

Prohibited Activities

CEEN Campaigns strictly prohibits the following activities related to SMS messaging:


1. Automated Messaging

 CEEN Campaigns will not send or facilitate the transmission of automated messages. This includes, but is not limited to:


- Sending messages to a large number of users simultaneously.


- Sending bulk messages.

 

2. Automated Processes

SMS messages must not be sent via an automated process, such as a script, bot, or any other automated mechanism.

 
3. Unwanted or Mass Solicitation

CEEN Campaigns does not permit the sending of unwanted or mass solicitation messages. Examples include but are not limited to:


- Spam or unsolicited promotional content.


- Messages that lack clear and relevant value to the recipient.

 

4. Lack of Consent

SMS messages must not be sent to individuals without their personal knowledge or explicit consent. CEEN Campaigns values privacy and requires all users to ensure that recipients have provided prior consent to receive messages.

Disclosure of Personal Data

 
CEEN Campaigns prioritizes the privacy of our users and their data. However, certain disclosures may occur to facilitate the provision of our messaging services:

 

1. Third Parties that Help Provide the Messaging Service

- We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign.


- We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

 

2. Additional Disclosures

Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.



All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Enforcement

CEEN Campaigns reserves the right to review and monitor SMS campaigns to ensure compliance with this policy.


Contact Us


If you have any questions or concerns regarding this SMS Policy, please contact us at:


Email: support@ceencampaigns.com


Phone: (415) 993-3922



This policy is subject to change. Please review it periodically to stay informed about updates. Your continued use of CEEN Campaigns services constitutes acceptance of the current policy.

Find Us

588 Mission Bay Blvd. N
San Francisco, Ca, 94158

Get In Touch

(415) 993-3922

support@ceencampaigns.com

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